Veolia North America employees and their dependents automatically have access to our EAP, administered by Magellan Behavioral Health. The EAP provides confidential assistance 24 hours a day, 365 days a year.
When you contact the EAP, you will speak to a specialist who will help identify the issue and determine a course of action. Youll also have access to licensed counselors who can help with:
To meet with a counselor in-person or by video conference, visit your program website and click on the Find Care tab to access the online provider search.
To meet with a counselor by text message, live chat, phone or video, the clinician will work with you to complete a referral form to get started with BetterHelp. The referral form will generate an email to you with a unique link to complete a BetterHelp questionnaire.
After you complete the questionnaire, you will be matched with a provider. Typically, you can begin communicating with a provider within 24 hours of completing the questionnaire.
For more information:
Recent events like the pandemic, violence at school and social media toxicity have not been kind to young people. Youth are reporting a higher incidence of mental health problems than ever before. Poor mental health can impact school and grades, decision-making, relationships and overall health and safety. Learn more in this months newsletter.
Monthly Webinar
Teenager and young adult mental health awareness | February 14
Join this webinar to:
Financial Wellbeing Monthly Webinars
Retirement: Getting Started | February 13
Register here:11 a.m. CT|2 p.m. CT
When mid-to-late career, a critical step towards a solid retirement plan is creating and establishing savings goals. Knowing there are many competing needs for the dollars you save, well review goal-setting strategies that can help you stay on track. Learn about estimating how much you may need to save by the time you retire, calculating the amount to invest each month and retirement options.
Smart Tax Moves: Understanding Tax Returns | February 29
Register here:11 a.m. CT|2 p.m. CT
This event is designed to help you better understand and feel more confident about the tax filing process. Learn about the basics of tax returns, such as determining your filing status and calculating your taxable income, and more advanced topics like tax deductions and credits. Well also explore the different types of tax returns, including federal and state returns, and how to file each one.
Special Campaign
February is National Cancer Prevention Month
The time after a cancer diagnosis can be difficult. Everyone deals with cancer in their own way. Learn more about coping with stress and building resilience. Learn More
Members—March 13
Balancing Your Financial and Emotional Well-being
Register Here: 02:00 PM – 03:00 PM
• Describe challenges like inflation, household expenses, debt
and fluctuating income.
• Understand the importance of both financial and emotional wellbeing.
• Identify support resources, including the help of a professional.
Managers—March 27
Tips for managing change in the workplace
Register Here: 02:00 PM – 02:45 PM
• Describe types of change and how these affect employees.
• Identify tips to help leaders cope with change.
• Explain coping skills anyone can use when facing change.
Contact Magellan Health at (800) 324-8914 or online at www.magellanascend.com. In order to access the website, you will need to enter the toll-free number above and then create a username and password.