Your Veolia Benefits

Employee Assistance Program (EAP)

Veolia North America employees and their dependents automatically have access to our EAP, administered by Magellan Behavioral Health. The EAP provides confidential assistance 24 hours a day, 365 days a year.

When you contact the EAP, you will speak to a specialist who will help identify the issue and determine a course of action. Youll also have access to licensed counselors who can help with:

  • Parenting
  • Work-related situations
  • Relationship problems
  • Substance abuse
  • Legal and financial services

To meet with a counselor in-person or by video conference, visit your program website and click on the Find Care tab to access the online provider search.

To meet with a counselor by text message, live chat, phone or video, the clinician will work with you to complete a referral form to get started with BetterHelp. The referral form will generate an email to you with a unique link to complete a BetterHelp questionnaire.

After you complete the questionnaire, you will be matched with a provider. Typically, you can begin communicating with a provider within 24 hours of completing the questionnaire.

For more information:


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Have More Questions?

Contact Magellan Health at (800) 324-8914 or online at In order to access the website, you will need to enter the toll-free number above and then create a username and password.